It was not uncommon that we get requests, pleas or inquiry from coaches or team managers on how to be effective in communicating with the team. Often, the enquiries are: "How should I speak to the team members?" "Should I be strict or lesser when I approach them?" "How can I get my message across more effectively?" While all these are legit and helpful ways to improve communication, one of the lesser questions asked is.... "How can I be more understanding of the players' n